Legal notices and privacy

PRELIMINARY NOTE

Using the N.V. LLYDA website implies that the user respects the legal framework surrounding it. This page describes that framework. It may be amended, where necessary, without prior notice.

PRIVACY AND PERSONAL DATA PROTECTION

1. Controller of personal data collected on llyda.com

The controller of personal data that may occasionally be collected on llyda.com is N.V. LLYDA. Its registered office is at Ternatsestraat 105 box 31, 1790 Essene (Affligem). The company is registered under number 454.789.151.04.28.01. LLYDA can be contacted by telephone on 02/310.33.68, by fax on 02/311.83.37 and by email at llyda.bouw@llyda.com.

N.V. LLYDA processes your personal data in full compliance with privacy protection legislation, including the Act of 8 December 1992, as amended by the implementing Act of 11 December 1998 and brought into force following publication of the Royal Decree of 13 February 2001.

2. Use of personal data supplied voluntarily

Personal data is collected on llyda.com for the following purposes. By voluntarily supplying this data, the internet user authorises N.V. LLYDA to use it for the purposes described above:

• responding positively to requests made by internet users during their visit to the site;

• improving management of the site and customer administration;

• improving the quality of service offered to internet users;

• conducting market research and compiling visitor statistics.

3. Any other use requires the internet user’s prior, specific consent

However, N.V. LLYDA’s use of this data to:

• regularly inform visitors about activities or new services, and any new offers of goods or services that may interest them;

• pass personal data to companies connected with N.V. LLYDA so that they can offer products or services to the internet user, even where those companies have their registered offices outside the European Union;

is subject to the visitor’s prior consent by email to llyda.bouw@llyda.com.

4. Navigation variables and cookies

When connecting to a site, certain data, known as navigation variables, is automatically transmitted to the site by the user’s browser software. This includes the TCP/IP address, a number that identifies a computer on the network, the make and version of the browser and operating system, and the last webpage visited. N.V. LLYDA undertakes not to make any use of this information.

N.V. LLYDA uses cookies. These small files come from a web server used by the visitor and are placed on the computer’s hard drive. In this case, the cookies remember the language choice, allowing the user to access the website more quickly on subsequent visits and making browsing smoother. This data is stored on the computer for a limited period of one year.

Since internet users can always change their computer settings to refuse cookies, visiting the site constitutes permission for N.V. LLYDA to collect their personal data, potentially through cookies, and process it solely for the purposes listed in section 2. The uses described in section 3 are also subject to the person’s prior consent. This consent must be sent to llyda.bouw@llyda.com.

5. Internet users retain control over their data

Internet users generally have the right to object, free of charge, to the processing of their personal data for direct marketing.

They have the right to access, check and correct their personal data and, where appropriate, have inaccurate, incomplete or irrelevant data removed. Requests may be sent:

• by email to llyda.bouw@llyda.com;

• by letter to the data controller at N.V. LLYDA, Ternatsestraat 105 box 31, 1790 Essene (Affligem).

6. Consulting the legislation

The public register of personal data processing can be consulted at the Commission for the Protection of Privacy at:

Commission for the Protection of Privacy — Public Register Department

Hallepoortlaan 5-8, 1060 Brussels 3

Tel.: +32(0) 2 / 542 72 00 or +32(0) 2/ 542 72 31

Email: commission@privacy.fgov.be

7. Urgent cases

N.V. LLYDA makes every effort to prevent unauthorised access to internet users’ personal data. It follows strict procedures that promote security both when collecting and when storing this data.

N.V. LLYDA may take any measures necessary for the proper management of the website and IT systems. For that purpose, it may at any time access all information, communications or other material stored on the website and/or in the system.

N.V. LLYDA may disclose personal information about internet users at the request of a legally competent authority, or on its own initiative if it believes in good faith that disclosure is necessary to comply with laws and regulations, defend the rights or property of N.V. LLYDA, the llyda.be website or its users, or, in extreme circumstances, ensure the safety of N.V. LLYDA or its clients, Llyda.com and/or its users.

INTELLECTUAL PROPERTY

© Copyright 2003 N.V. LLYDA, Essene (Affligem), Belgium.

8. Every element of the site belongs to N.V. LLYDA

Unless otherwise stated, all names mentioned on llyda.com are registered names of the company under Belgian law. The same applies to the domain name llyda.com, registered by N.V. LLYDA, which therefore holds the exclusive rights to use and exploit that name. Anyone infringing these rights may face legal or other proceedings before the competent authorities.

The llyda.com website itself, together with its texts, images, sound files, animations, videos, their arrangement on the site and any databases it contains, is protected by copyright and all applicable intellectual property rules in the broadest sense.

In accordance with the Act of 30 June 1994 on copyright and related rights and the Act of 31 August 1998 implementing the European Directive of 11 March 1996 on the legal protection of databases in Belgian law, N.V. LLYDA reserves all intellectual property and sui generis rights in llyda.com and every element it contains.

9. Permission for personal use

In accordance with the Act of 30 June 1994, internet users retain the right to download and reproduce information from llyda.com, provided this is for strictly personal use.

Any other reproduction, dissemination, distribution to the public and/or reuse in any form, whether partial or complete, temporary or permanent, of the website or any element covered by N.V. LLYDA’s intellectual property rights is strictly prohibited without its prior written consent whenever the activity serves a purpose other than strictly and exclusively personal use.

Requests for further information or permission to use the intellectual property of llyda.com must be sent to llyda.bouw@llyda.com. No response to a permission request must be treated as a refusal by N.V. LLYDA.

10. N.V. LLYDA respects intellectual property law

llyda.com may contain elements that are partly or wholly the intellectual property of third parties. The provisions above apply to these elements with the necessary adaptations.

Anyone who believes llyda.com has infringed their intellectual property rights is asked to contact N.V. LLYDA at llyda.bouw@llyda.com, report the problem and provide a precise description of the disputed content they wish to have removed or made inaccessible. LLYDA N.V. will handle complaints without delay and take all necessary measures as quickly as possible if they prove justified.

DISCLAIMER

11. Limitation of N.V. LLYDA’s liability

llyda.com was developed with the greatest care. It is an exclusively informational, evolving site offered to the public. N.V. LLYDA cannot under any circumstances be held liable for direct or indirect damage of any nature or extent that may be caused directly or indirectly by visiting the site or, more generally, by any use of llyda.com.

12. Links to other sites on the LLYDA site

llyda.com contains hyperlinks to external websites and references to other information sources. These links and sources are provided solely for users’ information. They do not imply sponsorship, endorsement or any other connection with those sites or sources.

N.V. LLYDA has no control over those sites or their content and therefore cannot guarantee the information they provide or their presentation. It disclaims all liability for damage resulting from consulting information on external websites or other sources referred to by llyda.com, regardless of the nature, extent, cause or consequences of that damage.

13. Prior permission required to link to llyda.com

Anyone wishing to create any type of hyperlink from a website to llyda.com must first obtain specific written permission from an authorised representative of N.V. LLYDA. Requests must be sent to llyda.bouw@llyda.com. No response must be treated as a refusal of permission. Anyone failing to follow this procedure may face proceedings before the competent authorities.

LLYDA N.V. cannot under any circumstances be held liable for the content of external websites containing a hyperlink to the LLYDA site, even where N.V. LLYDA has authorised that link.

14. Address of the supervisory authority:

Professional Institute of Real Estate Agents, Luxemburgstraat 16 B, 1000 Brussels

BIV — BIV Code of Ethics

Legal notices and privacy

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